Quote Originally Posted by fredmiracle View Post
As to the new pkging, they were never going to toss all the old ships. Too many euros sunk into them. The channel just has to sell through, which will take a very long time for some of the lower demand models (I believe that when the new run arrived in the US, they were only out of stock in 2-3 models even in the warehouse and with all the breakage...)

You could be bitter, but I just choose resignation.
Toss, no, but they COULD be more proactive about ID'ing and exchanging KNOWN defectives... another part of me's tempted to have CSI ship me my busted Imperial back and just contact Rob to see if I can make arrangements for a warehouse exchange directly.